Mili Mart Product Returns Policy
At Mili Mart, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we're here to help with our straightforward Product Returns Policy.
Replacement for Damaged Products: In the unfortunate event that your received product is damaged, we offer a hassle-free replacement policy. Simply contact our customer care team within one day of receiving your order, and we will arrange for a prompt replacement at no additional cost to you.
Order Confirmation Process: To guarantee accuracy and avoid any discrepancies, our customer care team will double-confirm your order details after you've placed it. We'll ensure that every aspect of your order is correct before proceeding with shipment.
Change of Color Option: Should you wish to change the color of your ordered item after confirmation, you may do so. However, please note that additional delivery charges will apply for this modification if you received the order. Kindly inform our customer care team at your earliest convenience to arrange for the color change.
3-Day Return Policy: We understand that sometimes a product may not meet your expectations. Therefore, we offer a generous 3-day return policy. If, within three days of receiving your order, you find yourself unsatisfied with the product, you may request an exchange. Simply contact our customer care team, and we will guide you through the return process.
Conditions for Returns:
- Products must be unused, undamaged, and in their original packaging.
- All accessories and tags must be intact and returned along with the product.
- Returns initiated beyond the specified time frame may not be accepted.
How to Initiate a Return: To initiate a return, please contact our customer care team via (what’s app +92325-0535888) within the stipulated return period. Provide your order details, reason for return, and any relevant information. Our team will guide you through the return process and provide assistance as needed.
Refund Process: Once we receive and inspect the returned product, we will notify you of the status of your refund. If the return meets our conditions, a refund will be initiated to your original payment method within [specified timeframe]. Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment provider.
Contact Us: If you have any questions or concerns regarding our Product Returns Policy, please don't hesitate to contact our friendly customer care team. We're here to assist you every step of the way.
At Mili Mart, your satisfaction is our priority, and we're committed to ensuring a seamless shopping experience for you. Thank you for choosing us for your shopping needs!
